DEPLOYMENT · US
PayNearMe launches AI servicing and collections agent for lenders
PayNearMe, a payment and lending platform, has released an AI agent that handles customer servicing inquiries and collections workflows in-house, integrating with lender systems for real-time account data and decision-making.
WHY IT MATTERS
Collections and servicing are high-friction, compliance-heavy workflows; automating them with AI reduces cost-per-contact and shrinks regulatory risk if audit trails and dispute handling are embedded in the agent design.
Source: Finovate · 2026-10-02