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INSIGHT · GLOBAL

SMEs shift cross-border payments from banks to fintechs within 24 months

Most SMEs trading internationally plan to switch payment providers in the next two years, per Mastercard data. The shift is driven by fintech speed, transparency, and cost—legacy bank offerings lag on all three.

WHY IT MATTERS

Banks losing SME cross-border volume to fintech implies margin compression and reduced relationship stickiness. Banks with slow API-first payment platforms risk customer churn to fintech rails.

Source: Finextra · 2026-09-30

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SMEs shift cross-border payments from banks to fintechs within 24 months — ath — AITechHive