INSIGHT · US
Only 23% of US consumers trust AI agents to execute payments on their behalf
Visa research shows consumer adoption of GenAI in shopping is rising, but just 23% trust autonomous AI to handle payment transactions. The gap signals friction in fintech adoption of agentic checkout and account-level automation.
WHY IT MATTERS
Low consumer trust in agentic payments limits use cases for buy-now-pay-later, auto-settlement, and voice/chat commerce—forcing fintechs to invest in explainability and consent layers.
Source: Finextra · 2026-09-10