SHIFT · GLOBAL
Visa CEO: AI shopping adoption outpacing autonomous payment systems
Visa CEO Ryan McInerney said consumers are adopting AI for shopping decisions but not yet for autonomous (agent-driven) payments. Agentic payment systems—where AI autonomously initiates transactions—remain unproven in production, despite AI shopping UI gaining traction.
WHY IT MATTERS
The gap signals payment rails must solve trust, liability, and fraud detection before banks can confidently deploy autonomous agent-to-merchant transactions at scale. This delays the fintech fintech-as-platform shift.
Source: PYMNTS · 2026-09-09