RESEARCH · GLOBAL
McKinsey report: organizations failing to capture value from agentic AI despite heavy investment
McKinsey's August 2026 report 'How to Close the Agentic AI Adoption Gap' reveals that organizations are under-realizing returns from agentic AI transformations despite substantial technical spending. Identifies organizational and governance misalignment as core blockers.
WHY IT MATTERS
BFSI firms building agentic workflows (customer service, underwriting, claims) facing similar adoption friction; McKinsey analysis illuminates why AI pilots stall, helping risk officers scope governance and change readiness.
Source: McKinsey · 2026-08-14