INSIGHT · GLOBAL
McKinsey research: AI financial returns depend on workflow redesign, not tool deployment alone
McKinsey analysis shows companies see significantly larger gains from AI when they rethink end-to-end processes, not just plug AI into existing workflows. Generic tool deployment yields diminishing returns.
WHY IT MATTERS
Explains why many bank LLM pilots stall: orgs treat AI as a feature, not a process redesign. Winners will reorg around AI capabilities (e.g., real-time risk review instead of batch), not bolt on.
Source: McKinsey · 2026-07-14