LEARNER · GLOBAL
What are AI agents and why they're not really your coworkers
AI agents are autonomous programs that can perceive their environment, make decisions, and take actions toward a goal—but they differ fundamentally from human teammates: no judgment, no context retention across sessions, no accountability. Banks using agents for KYC or fraud detection must still embed human oversight.
WHY IT MATTERS
Hype around 'AI coworkers' risks mismanagement of agent failures. Regulators expect clear human-in-the-loop boundaries; agents are tools for speed, not replacements for judgment.