INSIGHT · GLOBAL
AI productivity gains are real but leadership struggles to articulate AI vision and strategy
BCG analysis shows enterprise productivity gains from AI are measurable, but C-suite and board-level strategy communication is weak; leaders lack clear narratives on AI's role in competitive differentiation.
WHY IT MATTERS
BFSI boards are skeptical of AI ROI despite evidence. CIOs must package AI initiatives in business terms (risk reduction, cost per basis point, customer lifetime value) rather than tech specs to secure buy-in.
Source: BCG via Fortune · 2026-06-12