INSIGHT · GLOBAL
Insurers have AI tools but lack confidence to deploy them in production
Insurance Business survey found that many insurers have acquired or built AI tools for underwriting and claims, but are hesitant to deploy them at scale due to model validation, regulatory, and liability concerns.
WHY IT MATTERS
Tool-deployment gap is not technical but organizational; vendors and regulators should focus on providing audit trails, explainability, and liability frameworks rather than more sophisticated models.
Source: Insurance Business · 2026-06-03