SHIFT · GLOBAL
McKinsey pivots hiring process to use AI chatbots instead of pricey interview coaches
McKinsey is deploying AI to conduct mock job interviews with candidates, replacing human coaches and expensive prep services. The shift democratizes interview practice and reduces hiring costs while increasing standardization.
WHY IT MATTERS
Consultant firms using AI for talent evaluation signals broader industry shift toward algorithm-driven hiring. BFSI firms face same pressure to automate recruitment; regulatory scrutiny on bias and fairness in AI hiring tools is rising.
Source: Business Insider · 2026-05-24