INSIGHT · UK
Nationwide enables abuse survivors to block harmful payment messages.
Nationwide Building Society has launched a new in-app feature allowing abuse survivors to block harmful or harassing messages sent via payment references. This aims to protect vulnerable customers from financial abuse.
WHY IT MATTERS
Demonstrates proactive social responsibility by a financial institution, using technology to protect vulnerable customers and combat a form of financial abuse prevalent in digital payments.
Source: Finextra · 2026-05-18